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Sheila Raheja Institute of Hotel Management

Affiliated with University of Mumbai


Mr. Graham Mark Miranda

Soft Skills Specialist
Visiting Faculty

Graham Mark Miranda is a professional with over twenty years of experience in the hospitality industry. He was predominantly associated with Learning and Development.

He has enjoyed responsible positions at premier hotels like the Oberoi – Mumbai, the Taj Mahal Palace Hotel – Mumbai, The Taj Blue Diamond Hotel – Pune, The Taj President Hotel – Mumbai and the Taj Wellington Mews – Mumbai. Having served in these exclusive placements, he has a vast experience covering various facets of communications and operations. He has also taught and mentored over 500 students, across age groups and seniority.

For a while, he has also worked as a Faculty at the Institute of Hotel Management – Aurangabad, teaching students in Operations, Revenue Management and Marketing.

His educational qualifications include a Master’s in Business Administration (MBA) from SP Jain Institute, Mumbai, a Bachelor’s in Economics from St Xavier’s College, Mumbai, and a Professional Certification Course in Communication Skills from Trinity College, London.

He has written and published The Basics of English Grammar at your Fingertips, Soft skills in the Hospitality Industry, Unlocking the Power of the English Language and Effective Leadership through Effective Communication.

He is an avid trekker, cyclist and enjoys reading and theatre as well.